VocSeek is an internal customer support system operated by Yoplus Inc.

VocSeek is proprietary software developed and operated by Yoplus Inc. to manage after-sales customer support for our own brands and partner sellers. VocSeek is not a telecommunications provider, messaging service, traffic reseller, or marketing platform.

Customer Support Only Transactional Communications Consent-Based No Marketing / No Bulk Messaging

Allowed communications (service-related)

Inbound customer support calls from existing customers
Service-related callbacks and ticket follow-ups
Transactional SMS notifications (e.g., ticket updates, callback confirmations)
AI-assisted answering and call routing to support our customer service operations

All communications are tied to an existing order, an active support case, or explicit customer consent.

Prohibited communications

Marketing or promotional messaging
Bulk messaging or unsolicited SMS
Cold calling or lead generation
Robocalling or mass dialing

We do not operate as a messaging aggregator and do not resell telecom traffic.

Operational & responsibility statement

Legal entity / account owner

Yoplus Inc. (Wyoming, United States)

System name

VocSeek (internal customer support system)

Primary purpose

After-sales customer support and transactional service notifications

Telecom infrastructure

We use authorized communications providers to deliver voice and SMS for customer support operations. (No marketing traffic; no resale.)

Contact

For questions regarding communications practices, please contact b2b@yoplususa.com.